Troubleshooting Your Dell

Troubleshooting Tips

Laptops will be forced to restart every 72 hours so that updates and virus definitions can be received. It is important that students restart at school regularly so they can receive these updates.

Restarting your laptop will often resolve system hiccups. Restarting takes a few extra minutes so that security and filtering software can load.
If a program freezes, try pressing ctrl + alt+ delete and selecting cancel to attempt to unfreeze the program.
Try restarting before visiting the help desk.



		Troubleshooting Tips Laptops will be forced to restart every 72 hours so that updates and virus definitions can be received. It is important that students restart at school regularly so they can receive these updates. Restarting your laptop will often resolve system hiccups. Restarting takes a few extra minutes so that security and filtering software can load. If a program freezes, try pressing ctrl + alt+ delete and selecting cancel to attempt to unfreeze the program. Try restarting before visiting the help desk.